FreeLife's No Risk Guarantee
90 Days and 100% Money Back!
Look younger, feel younger—guaranteed! We know our products work. We have rigorous science and tens of thousands of testimonials to prove it. Hundreds of health practitioners around the country use and recommend our products. In fact, we have such confidence in the proven effectiveness of our products, that if you don't get the results you want, we offer a 90-day unconditional 100% money-back guarantee. No hassle, no red tape, no questions asked. It's our commitment to excellence and reliability—and an open invitation for you to become a life-long FreeLife Customer without risk! (See the "Returns Are Easy" section below if you need to return something.)
Quality Assurance Guarantee
If any product is damaged during the shipping process or if an incorrect item is shipped, we will issue you a full refund immediately or send you a replacement product. It's that simple!
Shop Online Safely with FreeLife!
We know you want safe and secure online ordering—and you deserve it! That's why we guarantee that every transaction you make at freelife.com is 100% safe. Period. You never have to worry about credit card safety at our site. If fraudulent charges are ever made to your card as a result of shopping at freelife.com, you will not have to pay for them.
How We Make freelife.com So Safe
When you place an order or access your account information at freelife.com you are using our secure server with the best software available for safe commerce transactions. This state-of-the-art technology, called Secure Socket Layers (SSL), keeps your personal information safe by encrypting all of the information you input—including your name, address, and credit card number—before you send it. This makes it virtually impossible for your information to be stolen or intercepted while it is being transferred to freelife.com and provides you with maximum security. Furthermore, all of the customer data we collect is protected against unauthorized access. Once we receive your information, we store it in an encrypted form on a server that isn't accessible from the Internet. It isn't connected to the Internet so hackers can't get to it.
What is SSL?
Secure Socket Layers (SSL) is the technology we use to safely transfer sensitive information over the Web. This advanced encryption technology protects all of your ordering information, including your name, address and credit card number, so no one can read it during transmission. The only people who can read it are you and authorized Team Members at freelife.com.
Know Your Rights Under the Fair Credit Billing Act
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 worth of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, you should notify your credit card provider in accordance with its reporting rules and procedures immediately. If your bank holds you liable, FreeLife will cover 100% of your liability for up to $50.00 as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from freelife.com while using our secure server.
Will FreeLife Provide Outside Parties with Information Collected via the Internet?
At FreeLife, we recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our site to provide you with a superior shopping experience. We do not sell, trade, or rent your personal information to other companies. FreeLife will only release account information when we are legally obligated to do so.
Still Prefer to Order by Phone or Fax?
If your browser does not support SSL, or if you are still uncomfortable about sending your credit card information via the Web, we'll be happy to help you via phone, fax or mail. Simply put your items in your shopping cart and proceed to the checkout as if you were completing your order online. Then, print out the shopping cart screen.
- To place an order by phone, call our toll-free order line at 800-882-7240 between 9:00 a.m. and 9:00 p.m. from Monday through Friday and one of our helpful Order Entry Reps will assist you with your order. (Note: You will need to reference the Following Name and Freelife ID # when ordering - HEALTH GOJI - ID 454371 )
- To send us an order, simply fax the shopping cart screen printout, along with your name, billing address, credit card information, shipping address and phone number to 203-882-7255, 24 hours a day, 7 days a week; or mail the information to FreeLife International, PO Box 5400, Milford, CT 06460.
Returns Made Easy
Your satisfaction is our top priority. We want you to be 100% happy with all of our products. If, for any reason, you are unhappy with your purchase within 90 days of receipt of your order, you are welcome to return it with its original packaging for a full refund. It is important to contact our Customer Service Department before you return your items so we can better care for your account. Please call or e-mail us at cs@freelife.com with the following information:
- Your order number;
- Whether you would like a refund or a replacement product;
- The reason for your return:
- Shipping damage,
- Incorrect item(s) shipped,
- Dissatisfaction (please explain)
- Other (please explain)
A Customer Service Rep will respond promptly with a return confirmation message and (if necessary) shipment instructions for returning the item.
FreeLife's No Risk Guarantee
